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Meeting requirements established by the big-three automakers, this volume introduces work teams to Failure Mode and Effect Analysis (FMEA). Mandated by the QS-9000 standard, FMEA positions quality control personnel to identify special causes of va...

The Basics of FMEA

Pick Four is an updated version of Zig Ziglar's legendary goal-setting program, The Performance Planner. Updated, simplified and introduced by Seth Godin, Pick Four, is designed to help anyone achieve his or her goals. This edition includes four c...

Pick Four (4 Pack - Designed to Share)

Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by sophisticated information and communication systems, today's organizations have the capacity to analyze customer data to inf...

Database Marketing: Analyzing and Managing Customers (International Series in Quantitative Marketing)

There is no universally accepted definition of a currency crisis, but most would agree that they all involve one key element: investors fleeing a currency en masse out of fear that it might be devalued, in turn fueling the very devaluation they an...

Currency Crises (National Bureau of Economic Research Conference Report)

As science and technology advance, the needs of employers change, and these changes continually reshape the job market for scientists and engineers. Such shifts present challenges for students as they struggle to make well-informed education and c...

Careers in Science and Engineering: A Student Planning Guide to Grad School and Beyond

Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world's top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines ho...

Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

Access the unprecedented potential of bond investing! Bonds have come a long way in recent years. No longer just a relatively safe and secure investment, bonds now offer the potential for capital appreciation in addition to interest income. All Ab...

All About Bonds, Bond Mutual Funds, and Bond ETFs, 3rd Edition (All About... (McGraw-Hill))

For event planners, there's no such thing as a dress rehearsal! Any event you plan and stage is a reflection of your organization's image - from the initial invitation to onsite operations. Whether you're planning a product launch, conference, sal...

Event Planning: The Ultimate Guide To Successful Meetings, Corporate Events, Fundraising Galas, Conferences, Conventions, Incentives and Other Special Events

The proof is in the testimonials that have arrived by the thousands: "This is a really great book. It's simple. It's straightforward. We read it. We ran our ad. We got over 100 telephone calls. We sold our home. "-John Henke, Boise, ID. "Our real ...

How to Sell Your Home in 5 Days: Third Edition

Glencoe's new Mathematics for Business and Personal Finance is the only text on the market that offers teachers point-of-use online professional development, interactive online help for students and the option of purchasing an interactive online t...

Mathematics for Business and Personal Finance Student Edition

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